Terms of Use – Sophie's Lamps

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1. Introduction

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Welcome to Sophie's Lamps. By accessing or using our website and services, you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

These Terms apply to all visitors, customers, and users of our website.

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2. Use of Our Website

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By using our website, you agree to:
✅ Use the site for lawful purposes only.
✅ Provide accurate and up-to-date information when making purchases or creating an account.
✅ Not attempt to interfere with the security or functionality of the website.
✅ Not copy, distribute, or misuse any content, images, or branding from our site without permission.

We reserve the right to refuse service to anyone for any reason at any time.

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3. Product Information & Availability

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• We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. If we discover an error, we reserve the right to correct it and cancel or modify orders if necessary.
• Product availability is not guaranteed. If an item is out of stock after purchase, we will notify you and offer alternatives or a full refund.

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4. Pricing & Payments

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• All prices are listed in CAD$ and may be subject to taxes and shipping fees.
• We accept Visa, Mastercard and Amex for secure transactions.
• We reserve the right to modify our pricing at any time without prior notice.

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5. Order Processing & Shipping

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• Orders are processed within 2 business days.
• Shipping times vary based on the destination and selected shipping method. We are not responsible for delays caused by shipping carriers.
• Customers are responsible for providing a correct shipping address. Incorrect addresses may result in additional fees.

For more details, please refer to our Shipping Policy.

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6. Returns & Refunds

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We want you to love your purchase! If you’re not satisfied, you can return eligible items according to our Return Policy.

For full details, please read our Return Policy.

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7. Intellectual Property

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• All content on this site, including text, images, logos, and product designs, is the exclusive property of Sophie's Lamps.
• You may not copy, reproduce, or distribute any part of this site without written permission.

Unauthorized use of our intellectual property may result in legal action.

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8. Limitation of Liability

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• Sophie's Lamps is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
• We do not guarantee that our website will be error-free or uninterrupted.
• To the fullest extent permitted by law, our liability is limited to the purchase price of the product.

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9. Privacy & Data Protection

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We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your information. By using our website, you agree to our data practices as described in our Privacy Policy.

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10. Third-Party Links & Services

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Our website may contain links to third-party websites. We are not responsible for the content, policies, or security of any third-party sites. Use them at your own risk.

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11. Changes to These Terms

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We may update these Terms from time to time. If changes are made, we will post the updated Terms on this page with a revised "Last Updated" date. Continued use of our website means you accept any modifications.

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12. Governing Law & Disputes

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These Terms are governed by the laws of Canada. Any disputes will be resolved in the courts of Quebec, Canada.

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13. Contact Information

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If you have any questions about these Terms, please contact us:
📧 Email: Support@sophieslamps.com
📞 Phone: 438-932-4211

Thank you for choosing Sophie's Lamps! ✨

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