Privacy Policy – Sophie's Lamps

‍

Effective Date: 25-05-2025

At Sophie's Lamps, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase our products.

‍

1. Information We Collect

‍

We collect different types of information to improve our services and enhance your shopping experience. This includes:

‍

1.1 Personal Information (Provided by You)

When you make a purchase, create an account, or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely by third-party providers)

‍

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Referral source (how you found our website)

‍

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and personalize your experience. You can manage your cookie preferences through your browser settings.

‍

2. How We Use Your Information

‍

We use your information to:
✅ Process and fulfill your orders
✅ Provide customer support
✅ Improve our website and services
✅ Send promotional emails (with your consent)
✅ Prevent fraud and enhance security

‍

3. How We Share Your Information

‍

We do not sell or rent your personal information. However, we may share data with:

• Service providers (e.g., payment processors, shipping carriers, marketing partners)
• Legal authorities (if required by law or to prevent fraud)

‍

4. Payment Security

‍

All payment transactions are securely processed through third-party payment providers. We do not store your payment details on our servers.

‍

5. Your Rights & Choices

‍

You have the right to:
🔹 Access, update, or delete your personal data
🔹 Opt out of marketing emails at any time
🔹 Request a copy of the data we store about you

To exercise your rights, contact us at Support@sophieslamps.com.

‍

6. Data Retention

‍

We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and improve our services.

‍

7. Third-Party Links

‍

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

‍

8. Children's Privacy

‍

Our website is not intended for children under 13 years old, and we do not knowingly collect personal data from minors.

‍

9. Changes to This Policy

‍

We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or post an update on our website.

‍

10. Contact Us

‍

If you have any questions about this Privacy Policy, please contact us:
📧 Email: Support@sophieslamps
📞 Phone: 438-932-4211

Thank you for trusting Sophie's Lamps! ✨